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Privacy Policy – How We Handle Your Account Information

When you open an account with megar888, we collect the details needed to verify your identity, process deposits through Touch 'n Go, GrabPay, Boost dan FPX, and keep…

Account verification dataPayment method detailsSession and device logsContact preferencesRetention and deletion rights
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megar888 Privacy Policy – How We Handle Your Account Information
PRIVACY INQUIRIES

Contact Us About Your Data

If you want to see what information we hold, correct an error, or request deletion, reach out through any channel below.

Live Chat Open the chat widget at the bottom right of any page.
Email Send your request to the privacy address shown in your account settings.
Account Dashboard Log in and visit the Privacy & Data section under your profile menu.
DATA PRACTICES

How We Protect and Manage Your Information

Security, retention, and transparency sit at the centre of our data handling. We encrypt account details and payment identifiers at rest and in transit, limit internal access to…

Encryption Standards

Personal data and transaction records travel over TLS and sit in encrypted storage.

Cookie Policy

We set a session cookie to keep you logged in, a language-preference cookie, and an analytics cookie that counts page…

Third-Party Sharing

We share transaction identifiers with your chosen payment provider to confirm deposits and withdrawals.

Retention Periods

Active account data stays accessible while your account is open.

Your Rights

You can request a copy of everything we hold, ask us to correct a mistake, withdraw marketing consent, or delete…

Policy Updates

When we change this policy, we post the new version here and send an email to your registered address.

Privacy Policy FAQ

Quick answers to the privacy questions we hear most often. If yours is not covered, use the contact options in the support section above.

We ask for your email address, mobile number, and date of birth to verify your identity and comply with Malaysia account-opening rules. When you add funds, we also store a reference to your payment method—Touch 'n Go, GrabPay, Boost or FPX—so future deposits go faster.

Every login records your IP address, browser type, and timestamp. We compare these details to your usual patterns; if we see a login from a new location or device, we send a confirmation email. Session logs also help us diagnose technical issues when you report them.

Game studios receive a hashed identifier so they can save your progress and return your balance, but they never see your email or phone number. Payment providers like Touch 'n Go, GrabPay, Boost dan FPX confirm transactions, and we share only the minimum reference needed for that confirmation.

Yes. Log in, go to the Privacy & Data section under your profile, and click Download My Data. You will receive a JSON file with your account details, transaction history, session logs, and communication preferences within a few minutes. You can request this export once every thirty days.

Transaction records stay in our archive for the period required by Malaysia financial regulations—usually seven years. Personal identifiers like email and mobile number are purged immediately after the regulatory retention window closes. Session logs expire after ninety days unless they are part of an open security case.

We stop sending promotional messages right away, but you will still receive transactional emails—deposit confirmations, withdrawal notices, password resets—because those are required to operate your account safely. You can manage email preferences in the account dashboard or click the unsubscribe link at the bottom of any marketing message.

Log in, visit Privacy & Data, and click Request Account Deletion. We will verify your identity, close the account, and schedule purging of all personal data after the mandatory financial-record retention period ends. You can also submit a deletion request by email using the address shown in the support section above.

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